Shipping and Refund Policies

1. Shipping Policy

We strive to process and ship your orders promptly. Here are the key points regarding our shipping policy:

• Processing Time: Orders are typically processed within 2-3 business days.
• Shipping Methods: We offer various shipping options, including standard and expedited shipping.
• Shipping Costs: Shipping costs are calculated at checkout based on the weight and destination of your order.
• International Shipping: We do offer international shipping, but please note that customs duties and taxes may apply.

2. Refund Policy

We value your satisfaction and offer a straightforward refund policy. Please read the following:

• Eligibility for Refunds: Items must be returned within 7 days of receipt and must be in original condition.
• Non-Refundable Items: Certain items, such as personalized products or digital downloads, are non-refundable.
• Return Process: To initiate a return, please contact our customer service team for a return authorization.
• Refund Processing Time: Refunds will be processed within 5-7 business days after receiving the returned item.

3. Contact Us

If you have any questions regarding our shipping or refund policies, please feel free to contact us at info@binotechsolutions.com.